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Within the first 12 months of employing a casual staff member, an employer must now provide them with a written copy of the casual conversion clause within their award.

Once an employee has completed 12 months employment, they have the right to ask to be converted to a permanent position if over the preceding 12 months they have been employed on a regular and predicable roster.

In some circumstances, the employer can refuse the request, however they need to be able to substantiate that the request is unreasonable and detrimental to the business.

Going forward we would suggest that as soon as you employee a casual staff member,  you provide them with a copy of the casual conversion clause as part of their employment pack.